Trendyol GO Integration: Restaurant Orders in One Panel
Trendyol GO integration connects your restaurant or local store account to a single panel. The connection requires a seller ID, an API key and a secret. This is a food delivery channel: orders travel by courier, there is no shipping process. Orders and claims land in the panel; menu item availability and prices are managed centrally.
What credentials does Trendyol GO integration need?
Three values are required: a seller ID, an API key and a secret. All three belong to your business account on the Trendyol GO side. Entering them establishes the connection and orders begin to flow. No separate server, static IP or developer support is required.
A note on the platform name: after Uber acquired the majority stake, Trendyol GO is referred to as "Uber Eats Trendyol GO". For integration purposes this is a naming change; the seller ID and keys are still obtained from the same account.
- Get the seller ID from your Trendyol GO business account
- Create an API key and secret
- PazaryeriBot → Stores → add a Trendyol GO store
- Verify menu matching once the first orders land
Why is food delivery managed differently from shipped sales?
In shipped sales an order is packed, handed to a carrier and delivered over days; there is tolerance for delay. In food delivery the order is prepared within minutes and carried by a courier. Concepts such as shipping labels, volumetric weight and carrier selection are therefore meaningless for this channel and are not shown.
The second difference is returns. In food delivery the customer does not "return" the product; the order is cancelled or a claim is opened. Trendyol GO exposes a claim endpoint on this channel and it is wired into the integration: claims land in the panel and collect in one list.
The third difference is speed. In shipped sales an hour of delay is usually invisible; in food delivery the same delay turns into a cancellation. The only thing that matters on this channel is noticing the order the moment it lands.
What works on Trendyol GO integration?
What works: the order flow and claim (return) management. New orders land in the panel; claims collect in one list and are followed from there. Menu item availability and price are managed centrally, so you do not wait for an order to discover an item has run out.
NOT IMPLEMENTED YET: the customer messaging flow and creating new menu items from the panel. The messaging endpoint was not verified in this round; without verification we say neither "exists" nor "does not exist". Menu item creation was not wired either — existing items’ status and price are managed, while new items are defined in the business panel.
This distinction is deliberate: showing a flow as "coming soon" leads sellers to open an empty screen and lose time. What was not written is called not written.
What does opening a restaurant account require?
Applications go through Trendyol GO’s own business channel and the platform sets the acceptance criteria. Those criteria change over time, so no fixed document list is given here; confirm current requirements on the platform’s own business page.
Preparing these speeds the process: business licence and tax registration, a bank account able to receive payments, and menu item names, prices and images. In food delivery image quality directly affects conversion; the same menu item receives noticeably more orders with a good photo.
Once the account is open, the only integration task is entering the credentials in the panel.
Do restaurant orders appear in the same panel as shipped sales?
Yes. If you have both a shipped marketplace store and a restaurant account, both collect in the same panel and you do not need to move between separate tabs. Order lists separate by channel type, because a food order is measured in minutes and a shipped order in days.
The same principle applies to profitability: realised profit is computed from the order’s own deduction data. Commission and courier fees behave differently on the food channel, so an assumption built for shipped sales does not carry over.
Which market does Trendyol GO serve and in which currency do you sell?
Trendyol GO operates in Turkey’s food and local delivery market: orders settle in TRY and travel by courier. There is no shipping process, so volumetric weight, carrier selection and shipping labels are meaningless on this channel and are not shown in the panel.
The unit of measure differs too. Shipped sales are discussed in days, this one in minutes: an order whose preparation window closes turns into a cancellation, and a cancellation is not only lost revenue — it lowers the venue’s rating. The panel’s main job on this channel is making the order visible the moment it lands.
The business is physically located in Turkey and the delivery radius is tied to the branch. With multiple branches each is managed separately; menu and price update centrally, but the delivery area is defined on the branch’s own record.
How do you open an Trendyol GO venue from Turkey or from abroad?
FROM TURKEY: This channel requires a physical business — the kitchen or shop is located in Turkey and the delivery radius depends on the branch location. Applications go through Trendyol GO’s own partner channel; the platform sets the acceptance criteria and the areas it serves, which can vary by city.
Preparing these speeds the process: business licence and tax registration, the permits required for food production and sale, a bank account able to receive payouts, and menu item names, prices and images. In food delivery image quality directly affects conversion; the same item gets noticeably more orders with a good photo.
FROM ABROAD: This channel is not suited to cross-border selling; food comes physically from a nearby kitchen and travels by courier. A business established abroad can only deliver in Turkey by opening a branch there — so the question is not "selling from abroad" but "opening a branch in Turkey".
How do you become a Trendyol GO partner?
You can join Trendyol GO with your restaurant (TGO Food) or your store (Quick Market). The application starts with the Trendyol GO partner form and SMS verification; your company name is fetched automatically from the Turkish Revenue Administration.
Official application link
Who can apply?
Businesses with a joint-stock, limited or sole-proprietorship company (the form also allows types such as ordinary partnerships and cooperatives).
Required documents and information
- Business address (province/district/neighbourhood)
- Company type and tax ID / national ID
- Restaurant/business name and trade name
- Representative's mobile phone and e-mail
- Invoice type and KEP address in the panel
Application steps
- Choose TGO Food or Quick Market in the application form and fill it in.
- Complete SMS verification.
- Confirm the trade name from GİB and set your password.
- Enter company, operations and contact details in the panel and approve the agreement.
- Add your menu or products and go live.
Fees and approval time
Fees and approval time are not stated in official sources.
Information checked against the marketplace's official pages on 2026-10-02; requirements may change, read the official page before applying.
Frequently asked questions
How many credentials does Trendyol GO integration require?
Three: a seller ID, an API key and a secret.
Are Trendyol GO and Uber Eats the same thing?
After Uber acquired the majority stake, the platform is referred to as "Uber Eats Trendyol GO". For integration purposes this is a naming change; keys come from the same business account.
Are shipping labels printed for food orders?
No. Delivery is by courier; shipping labels, volumetric weight and carrier selection are meaningless on this channel and are not shown.